Area Info / Asheville Area Utilities

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Electricity | Natural Gas | Recycling and Waste

Water Services

Firmly committed to providing the municipality with pure, healthy drinking water, Asheville's Water Resources Department takes every measure to ensure that the water that ends up at your faucet is some of the best in the nation; considering that Asheville alone requires over 1600 miles of water lines that's no small feat! To compensate for the daunting task of providing clean clear water to this health conscious mountain town, the Water Resources Department is always at work maintaining and improving Asheville's 3 water treatment plants, 30 pumping stations, and 27 storage reservoirs.

For questions regarding your water bill or to report a leak please call (828) 251-1122 for the Asheville Customer Service Division.

Location & Contact Information

Water Resources Administrative Offices
Director: Steve Shoaf
Location: City Hall, Mezzanine Level
Hours: 8:30 a.m.-5 p.m., Monday-Friday
Mailing: P. O. Box 7148, Asheville, NC 28802
Office Phone: (828) 259-5955
Fax: (828) 259-5710
[email protected]
Customer Services Division
Superintendent: Florie Presnell
City Hall, First Floor
8:30 a.m.-5 p.m., Monday-Friday
P. O. Box 7148, Asheville, NC 28802
Main line: (828) 251-1122
[email protected]

Sewer Services

Sewer services in Asheville are provided by the Metropolitan Sewerage District (MSD) and are billed together with water services.
For questions about your sewer bill, contact the City of Asheville Customer Services Division at (828) 251-1122


Skyrunner (Fixed Wireless Internet)
(828) 258-8562
5 Ravenscroft Dr, Asheville, NC 28801
AT&T (formerly Bellsouth)
(888) 757-6500
Charter Communications (Cable Television, Internet, VOIP Telephone)
(800) 955-7766
1670 Hendersonville Road, Asheville, NC 28803
DIRECTV (Satellite Television & Internet)
(888) 777-2454
Dish Network (Satellite Television & Internet)
(888) 825-2557

Progress Energy (Electricity) (800) 452-2777
Payment Locations:
Alan's Jewelry & Pawn
view a map: Map of Alans Jewelry and Pawn
1186 Patton Avenue, Asheville 28806
Alan's Jewelry & Pawn
view a map: Map of Alans Jewelry and Pawn
736 Tunnel Road, Asheville 28805
Crystal Clear Connections
view a map: Map of Crystal Clear Connections
5 Regent Park Blvd., Asheville 28806
Ingle's Market #3
view a map: Map of Ingles Market
915 Merrimon Ave, Asheville 28804
Ingles #62
view a map: Map of Ingles
7 New Leicester Hwy, Asheville 28806
The Treasure Chest
view a map: Map of The Treasure Chest
377 Weaverville Hwy, Suite #1 Asheville 28804

PSNC Energy (Natural Gas) (877)-776-2427
To report a gas leak, leave your home immediately and call 1-877-776-2427 (the PSNC Energy Customer Service Center) or 911.
Payment Locations:
Andy's Pak-N-Post
view a map: Map of Andys Pak-N-Post
85 Tunnel Rd. Ste 12A, Asheville, NC 28805
Daggitts Pawn Shop
view a map: Map of Daggitts Pawn Shop
476 Haywood Rd, Asheville, NC 28806
Ingles Markets No. 67
view a map: Map of Ingles Markets
710 Broad St, Brevard, NC 28712

Municipal Waste Services

You can pay your bill online at or at the payment office located on the first floor of City Hall.

Asheville City Hall Payment Office- (828) 251-1122
70 Court Plaza, Asheville, NC 28801
Payment Office Hours - Weekdays 8am – 5pm

Garbage pickup is weekly, recycling pickup bi-weekly. To determine the pickup day for your area see the map below.
Asheville Area Garbage / Recycling pickup schedule
To dispose of their refuse directly, Asheville redidents may take waste products to the Buncombe County Landfill or Transfer Station. For disposal information please call (828) 250-5460
Buncombe County Landfill
(828) 250-5460
85 Panther Branch Road
Asheville, NC 28801
Hours: Monday - Friday: 8:00 AM to 4:30PM
Saturday: 8:00AM - 1:00PM
Buncombe County Tranfer Station
(828) 250-6205
190 Hominy Creek Rd
Asheville, NC 28806

Other Asheville Waste Services
Ball Bobcat & Dump Truck Service
(828) 775-1119
Asheville, NC  
(800) 613-1639
1070 Riverside Dr
view a map: Map of Gds
Asheville, NC 28804-3016
(828) 712-7761
1 Lees Creek Rd
view a map: Map of Griffin Waste Services
Asheville, NC 28806-5101
Hamilton Refuse
(828) 686-7976
Asheville, NC
Hauling for Less
(828) 255-3355
122 Paper Birch Ave
view a map: Map of Hauling for Less
Asheville, NC 28806
Maintenance Unlimited
(828) 628-3799
75 Ivy Ln
view a map: Map of Maintenance Unlimited
Asheville, NC 28732-9440
Real Estate Cleaning Service
(828) 252-5118
Asheville, NC
Waste Management
(828) 253-5364
24 Pond Rd
view a map: Map of Waste Management
Asheville, NC 28806-2298
Wyatt Waste Container
(828) 250-9360
1476 Riverside Dr
view a map: Map of Wyatt Waste Container
Asheville, NC 28804-3012